Privacy Policy
Last updated: August 4, 2026
1. Who We Are
New Horizons Social Services ("we," "us," or "our") is a Washington State social services agency and contracted provider under the Department of Social and Health Services — Developmental Disabilities Administration (DDA). Our website is located at https://newhorizonsss.com.
2. Information We Collect
We may collect contact information (name, email, phone, organization), message content from inquiry submissions, and usage data such as pages visited and browser type collected through standard server logs.
3. How We Use Your Information
We use the information we collect to respond to service inquiries and referral requests, coordinate services for individuals with developmental disabilities, improve our website and communications, and comply with applicable Washington State and federal laws. We do not sell, rent, or trade your personal information to third parties.
4. How We Share Your Information
We may share your information for service coordination with DDA case managers or authorized providers (with your consent), for legal compliance when required by law, or with trusted vendors who assist us in operating our website, bound by confidentiality obligations.
5. Data Retention
We retain contact and inquiry information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. You may request deletion of your information at any time by contacting us.
6. Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser. We do not use cookies for advertising or cross-site tracking.
7. Your Rights
Depending on your location, you may have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your information, or withdraw consent where processing is based on consent. To exercise any of these rights, please contact us.
8. Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure.
9. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated "Last updated" date. Continued use of our website after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us through our Get Started page or reach out directly to New Horizons Social Services, Washington State.